Privacy Policy

This Privacy Policy outlines how starbet handles the personal data of users within the Philippines. This policy applies strictly to the services provided on this website and its official application.

Please note that this policy does not extend to third-party websites, external links, or separate services that you may visit after leaving our platform. We strongly encourage you to review the privacy practices of any third-party provider you engage with.

Account and Identity Data

We collect information provided during registration to create and manage your account. This ensures that users are unique and eligible to use our services.

Verification Documents

To comply with "Know Your Customer" (KYC) and anti-money laundering requirements, we may request government-issued identification to verify your age and residency.

Payment Data

Information related to your financial transactions is collected to process deposits and withdrawals. This data is handled through secure channels in coordination with our partner payment providers.

Gaming and Transaction Activity

We record your game history, betting patterns, and transaction logs to provide a personalized experience and detect irregular activity.

Technical and Device Data

We automatically collect data such as IP addresses, browser type, device identifiers, and operating system to optimize site performance and enhance security.

Support Communications

Records of your interactions with our customer service team are kept to resolve disputes and improve our service quality.

• Directly from You: Information you enter during registration, account updates, or when contacting support.
• Automatically: Technical data captured via cookies and server logs while you browse our platform.
• Partner Service Providers: Data received from trusted third-party providers who assist with identity verification and payment processing.

Your data is processed for the following essential purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Transactions: Processing secure deposits and withdrawals.
• Verification: Confirming your age and identity to prevent underage gambling.
• Security: Preventing fraud, multi-accounting, and protecting against cyber threats.
• Personalization: Improving the user interface and content based on your preferences.
• Legal Compliance: Fulfilling regulatory obligations applicable to gambling operators in the Philippines.
• Marketing: Sending promotional updates only if you have provided explicit consent.

We do not sell your personal data to third parties. We only share information in the following circumstances:

• Essential Service Providers: With partners who handle payment processing, identity verification, and technical infrastructure.
• Legal Requirements: When required to do so by law or in response to valid requests from government authorities.
• Fraud Prevention: Sharing data with specialized services to detect and prevent fraudulent activity.

We implement robust security measures to ensure your data remains confidential:

• Encryption: All data transmitted between your device and our servers is encrypted in transit.
• Access Control: Access to personal data is strictly restricted to authorized personnel based on the principle of least privilege.
• Payment Isolation: Financial data is processed through isolated, secure systems provided by our payment partners.
• Continuous Monitoring: Our systems are monitored to detect and respond to potential unauthorized access.

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

Depending on your circumstances, you have the following rights regarding your data:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion: Request the removal of your personal information.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to the processing of your data for specific purposes.
• Consent Withdrawal: Withdraw your consent for marketing communications.

To exercise these rights, please contact our support team via the channels available on our Support page.

Note: Even after an account is closed, we are required to retain certain data to comply with gambling regulations and anti-money laundering rules in the Philippines.

We retain your personal information for as long as your account remains active. Once an account is closed, we keep the data only for the period required by applicable law in the Philippines to satisfy legal, auditing, or regulatory requirements.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any funds will be handled according to our internal safety protocols.

Parents or guardians who become aware of a minor using our platform are encouraged to report the account immediately through our Support page.

To provide our services, some of our technical and service providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.

If you have any questions or concerns regarding your privacy or the processing of your personal data, please reach out to us through the official contact channels provided on our Support page.